customized ipod skins

Skin it shipping help please
?
I recently bought a skin it for my ipod touch 2nd generation. It was customized and so far it has been longer than 5 days…. on the web site it says 2-5 of shipping. Is thier something wrong or is it just a little late?
you can call support service at : 1866 380 8130 from 8:30 am to 8:30 pm wester time. it is free and there is a nice and sexy brithish voice girl who will answer all of your questions my friend
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